Phone: 401-921-3600 Email: wildertherapy@protonmail.com
Effective Date: July 15, 2025
By opting in to receive SMS messages from Wilder Therapy & Wellness, LLC (WTW) you agree to these Terms and Conditions.
SMS Messaging Service
By providing my phone number, I consent to receive SMS text messages from WTW for scheduling, appointment reminders and related two-way communication about your relationship with WTW. Message and Data Rates may apply.
Message Frequency
Message frequency will be in direct relation to the frequency of your visits. WTW and carriers are not liable for delays or undelivered messages. You will get ongoing scheduling/ appointment messages unless you opt-out.
Message and Data Rates
Message and data rates may apply based on your mobile carrier’s terms.
Privacy Policy
Your information will be handled in accordance with our Privacy Policy which you can find on our website
Cancellation/Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed. You should ensure that you have made alternate plans to receive communication if such communication is desired.
Help/Customer Support
You may also contact us directly at the number listed on our website for our main office.
Liability
We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.
Confidentiality
WTW takes every precaution to protect your health information. However, due to the nature of electronic communications technologies we cannot guarantee that communications will be kept confidential or that other people may not gain access to the communications. We use updated encryption methods, firewalls, and back-up systems to help keep your information private, but there is a risk that our electronic communications may be compromised, unsecured, or accessed by others. You should also take reasonable steps to ensure the security of our communications
Emergencies
While you may attempt to access your therapist via text for an emergency and the therapists of WTW will make every effort to provide you with a response as soon as they are able, it is understood and agreed to that you will call 911 should you not receive a timely response or will otherwise follow any emergency plans that have been developed between you and your therapist for such emergencies.